What switchboard (PBX) configuration is the most cost-effective and efficient for a large, multi-branch or multi-office organisation – a single, large, centralised PBX that leverages the business’s IP infrastructure and the declining cost of broadband connectivity; or smaller, stand-alone PBXs in each branch?
Two percent. That’s what the average business person can expect to save on their cellphone bill following the almost 29 percent reduction in cellular interconnect charges in March.
Today, says Graeme Victor, CEO of voice-based telecommunications solutions company Du Pont Telecoms, the implementation and management of everything a business needs for its telecommunications requirements is often more complex, and potentially more expensive, than meeting its IT (data) needs.
The problem, he says, is that businesses tend to have a wide range of contracts in place, many of which were taken out on an ad hoc basis over several years. These contracts have never been monitored to determine their appropriateness for the specific user.