Because VoIP is a rapidly developing technology, the focus of many business users and service providers is on functionality. Security measures tend to take a back seat putting both the business’s telephone and data network at risk.
Many businesses that have opted for hosted PBX solutions in an effort to reduce their telecommunications costs are experiencing some unexpected benefits which have little to do with reductions in capital and operational expenditure.
Business people have become accustomed to ‘skyping’ their colleagues rather than battling through ever-worsening traffic congestion to get to meetings. With the imminent implementation of hefty toll road fees in Gauteng and the rising cost of petrol, the frequency of video meetings is likely to increase further
“Businesses spend considerable resources protecting their data networks to prevent loss of data, yet fail to take similarly stringent precautions to protect their voice IP networks when an attack could have immediate, potentially crippling financial implications,” he says.