If your company’s telephone bills have increased significantly in recent months for no apparent reason, it’s time to start monitoring telephone usage in your organisation more effectively
“Too few businesses look beyond the advertised or quoted cost of office equipment. Yet research organisations like Gartner have estimated that the cost to operate a typical fleet of output devices in the average enterprise ranges from one to three percent of the company’s total annual revenue,” says Graeme Victor, CEO, Du Pont Telecom.
“Most businesses take their PBX for granted - when it works properly. It’s only when it doesn’t that one realises the critical role of this piece of equipment. Indeed, the cost to the business can be more punishing than the initial purchase price,” says Graeme Victor, Managing Director, Du Pont Telecoms.
International roaming when travelling outside South Africa is exceptionally convenient. Step off the plane, switch on your phone which will automatically link you to a local network... and carry on as if you were at home. Except for the one rather important fact that international roaming is expensive: you pay for both incoming as well as outgoing calls; and if you want to use data (ie access the Internet – and your emails – via a 3G connection) while roaming, you must be prepared for a truly staggering bill when you get home.